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For styling services and consultations, cancellations must be made at least 24 hours in advance of the scheduled appointment. Cancellations made less than 24 hours before the appointment may be subject to a cancellation fee.
Refunds for styling services are considered on a case-by-case basis. If you are not satisfied with our services, please contact us within 7 days of service completion to discuss your concerns.
Items purchased through our personal shopping service are subject to the return policies of the individual retailers. We will assist you with the return process, but final return eligibility is determined by the retailer's policies.
If you need to modify or reschedule a service, please contact us as soon as possible. We will work with you to find a suitable alternative time or adjust the service to better meet your needs.
If you have concerns about a service or need to discuss a return or refund, please contact us directly. We are committed to resolving any issues fairly and promptly.
For questions about returns, cancellations, or refunds, please contact us at welcome@creativeoutstand.world or visit our contact page.